Written answer by Ministry of National Development on guidelines for mall operators to allocate for short-term delivery-driver parking

Nov 5, 2025

Question No: 772

Question by: Assoc Prof Jamus Jerome Lim 

To ask the Minister for National Development whether the Ministry has considered issuing guidelines for mall operators to set aside short-term delivery-driver parking for bicycles and motorcycles.

Answer:

In 2022, URA and LTA issued guidelines to facilitate safe and efficient delivery pick-ups at commercial malls. The guidelines were developed by a tripartite committee comprising representatives from government agencies, mall owners and facility managers, platform companies and the National Delivery Champions Association based on feedback from multiple focus group discussions with delivery riders.  They include setting aside delivery waiting bays for delivery personnel to park their motorcycles and active mobility devices, as well as providing a reasonable parking grace period of 15 to 20 minutes to enable the riders to pick up their deliveries.