Download informational materials on various municipal topics below.

Except with the prior written consent of MSO, end-users should not amend the contents of any material that is taken from this online repository.

OneService App

all you need to know about os app
All You Need to Know About the OneService App (2022) (PNG, 407 KB)

Guide to OneService and OneService App (PDF, 5.2 MB)

OneService App - ABLE Exhibition (English) (PDF, 6.9 MB)

OneService App Poster (2018) (English) (PDF, 1.1 MB)

Help Neighbours Infographics (2021) (English) (PDF, 500 KB)

8 lowkey laws that Singaporeans break unknowingly on a daily basis (English)

9 Situations In Your HDB Estate That Your Town Council Can Actually Help You With (English)

9 situations in your HDB estate that your Town Council can actually help you with (English)

9 things that are now hard to get due to the Circuit Breaker and where to still find them (English)

12 HDB Cleaning Tips To Get Rid of Lizards, Cockroaches & Ants for Good in 2020
12 HDB cleaning tips to get rid of lizards, cockroaches & ants for good in 2020 (English)

OneService, our neighbourhood matters (2020)

OneService Uncovered! (2020)

Abandoned Trolleys

abandoned trolley
Report Abandoned Trolleys A3 Poster (2020) (English) (JPG, 8 MB)


Bats (2019) (English) (PDF, 551 KB)

be a considerate pet owner-2021
Be A Considerate Pet Owner (2021) (English) (PDF, 156 KB)

Be a Responsible Pet Owner - ABLE Exhibition (English) (PDF, 1 MB)

Cats - Community Challenge (2020) (English) (PDF, 600 KB)

Living with Cats
Cats - Living With Cats in Your Neighbourhood Poster & Brochure (2019) (English) (PDF, 1.8 MB)

Civets (2019) (English) (PDF, 446 KB)

Dogs - Community Challenge (2020) (English) (PDF, 431 KB)

Encountering Stray Dogs
Dogs - Encountering Stray Dogs Poster & Brochure (2019) (English) (PDF, 1 MB)

Excessive Dog Barking

Dogs - Excessive Dog Barking Poster & Brochure (2019) (English) (PDF, 453 KB)

Dogs - How To Read a Dog's Body Language (2019) (English) (PDF, 4.3 MB)

Leashing and Muzzling
Dogs - Leashing and Muzzling (2019) (English) (PDF, 224 KB)

Monitor Lizards

Monitor Lizards - Advisory(2019) (English) (PDF, 675 KB)

Monitor Lizards - Community Challenge (2020) (English) (PDF, 1 MB)

Monkeys - Community Challenge (2020) (English) (PDF, 1.8 MB)

Snakes - Advisory (2019) (English) (PDF, 1.3 MB)

Snakes - Community Challenge (2020) (English) (JPG, 1 MB)

Snakes - Snake Sighting Advisory (2019) (English) (JPG, 3.6 MB)

Wild Boars
Wild Boars - Advisory (2019) (English) (PDF, 446 KB)

Cats - Purr-fect tips to keep an unexpected visitor at your home away (2020) (English)

Dogs - Paw-sitive tips that can help you when you encounter a stray dog (2020) (English)

Monkeys - Monkey See, Monkey Do's, Monkey Don'ts (2020) (English)

Our Daily Heroes - AVA (2019) (English)

Snakes - Tips to ssstaying safe when encountering snakes (2020) (English)

Wild Boars - Boar-ther with these tips to be good neigh-boars with nature (2020) (English)


Asian Koels
Asian Koels - Advisory (2019) (English) (PDF, 616 KB)

Asian Koels - Community Challenge (2020) (English) (PDF, 1.3 MB)

Crows (2019) (English) (PDF, 1.3 MB)

Pigeons - ABLE Roving Exhibition (2020) (English) (PDF, 7.6 MB)

Pigeons - Community Challenge (2020) (English) (PDF, 1.1 MB)

Do Not Feed Me Standee - (Message 1)
Pigeons - Do Not Feed Me (Standee) (English/Chinese/Malay/Tamil) (PDF, 800 KB)

Do Not Feed Me Standee Message 3
Pigeons - Do Not Feed Me (Standee) (English/Chinese/Malay/Tamil) (PDF, 890 KB)

Pigeon DDP PGK
Pigeons - Digital Display Panels (PGK) (English/Chinese/Malay/Tamil) (10 MB)

Pigeon DDP Target Media
Pigeons - Digital Display Panels (TM) (English/Chinese/Malay/Tamil) (12.6 MB)

Dispose of food waste properly Standee
Pigeons - Dispose of Food Waste Properly (Standee) (English/Chinese/Malay/Tamil) (PDF, 831 KB)

Pigeon Table Sticker (1)
Pigeons - Kindly Return Your Tray (Table Sticker) (English/Chinese/Malay/Tamil) (JPG, 2.4 MB)

Pigeons - Pigeons in Your Neighbourhood (2020) (English) (PDF, 881 KB)

Pigeon Feeding/High-Rise Littering Banner (2019) (English/Malay/Chinese/Tamil) (JPG, 2 MB)
Click here for high-res banner with TC logos

Pigeon Feeding/High-Rise Littering Brochure (2019) (English/Malay/Chinese/Tamil) (PDF, 2.8 MB)

Pigeon Feeding/High-Rise Littering Mobile Standee (2019) (English/Malay/Chinese/Tamil) (PDF, 11 MB)
Click here for high-res standees with TC logos

Pigeon Feeding/High-Rise Littering Pigeon Standee (2019) (English/Malay/Chinese/Tamil) (PDF, 7 MB)
Click here for high-res standees with TC logos

Pigeon Feeding/High-Rise Littering Poster (2019) (English/Malay/Chinese/Tamil) (JPG, 7 MB)
Click here for poster with TC logos

Coo tips for bird issues in your estate (2020) (English)


thumbnailClean Tables Poster (2021)
Clean Tables Poster (2021) (English/Malay/Chinese/Tamil) (PDF, 1.7 MB)

feel safe like you do at home -thumb
Clean Public Toilets - Feel Safe Like You Do At Home (2021) (English/Chinese/Malay/Tamil) (PDF, 2 MB)

Cleaning Up Dog Poo

Cleaning Up Dog Poo Flyer (2019) (English/Chinese/Tamil) (PDF, 2.2 MB)

High-Rise Littering - ABLE Exhibition (2020) (English) (PDF, 3.4 MB)

High-Rise Littering - This litter-aly could hurt someone! (2020) (English) (JPG, 600 KB)

High-Rise Littering - Consequences of High-Rise Littering Posters (2020) (English) (PDF, 2 MB)

High Rise Littering
High-Rise Littering - Stop High-Rise Littering (English/Malay/Chinese/Tamil) (PDF, 1.3 MB)

High-Rise Littering/Pigeon Feeding Banner (2019) (English/Malay/Chinese/Tamil) (JPG, 2 MB)
Click here for high-res banner with TC logos

High-Rise Littering/Pigeon Feeding Mobile Standee (2019) (English/Malay/Chinese/Tamil) (PDF, 11 MB)
Click here for high-res standees with TC logos

High-Rise Littering/Pigeon Feeding Pigeon Standee (2019) (English/Malay/Chinese/Tamil) (PDF, 7 MB)
Click here for high-res standees with TC logos

High-Rise Littering/Pigeon Feeding Poster (2019) (English/Malay/Chinese/Tamil) (JPG, 7 MB)
Click here for poster with TC logos

High-Rise Littering/Pigeon Feeding Brochure (2019) (English/Malay/Chinese/Tamil) (JPG, 2.8 MB)
Click here for high-res brochure with TC logos

Keep Singapore Clean
Keep Singapore Clean Poster (2016) (English/Malay/Chinese/Tamil) (PDF, 2.3 MB)

Littering - ABLE Roving Exhibition (2020) (English) (PDF, 3.6 MB)

Recycle Right with Bloobin
Recycle Right with Bloobin (2022) (English/Malay/Chinese/Tamil) (PDF, 3.4 MB)

Recycle Right A5 Chute Sticker
Recycle Right with Bloobin - A5 Chute Sticker (2022) (English) (JPG, 2.8 MB)

Recycle Right A5 Sticker Pack
Recycle Right with Bloobin - A5 Sticker Pack (2022) (English) (PDF, 2.2 MB)

Recycle Right (for Corporates)
Recycle Right with Bloobin - for Corporates (2022) (English) (JPG, 850 KB)

Responsible Binning - Community Challenge (2020) (English) (PDF, 1.9 MB)

Clean Public Toilets - Feel Safe Like You Do At Home (2021) (English)

Clean Tables - Clear Your Table to Avoid a Fine (2021) (English)

Clean Tables - Chiou and Chase tries to sneak away without clearing their table (English)

Clean Tables - How many ways are there to chope a table? (2021) (English)

Have you seen Bloobin? (2022) (English)

Our Daily Heroes - NEA (2019) (English)

For more materials and info, please visit the links below:
- Reducing Disposables
- Reducing Food Waste
- Recycle Right 


Cluttered Corridors

Cluttered Corridors - ABLE Exhibition (2020) (English) (PDF, 4.3 MB)

Guidelines On The Use of Common Areas in HDB Estates 
Guidelines on the Use of Common Areas in HDB Estates (2022) (English) (PDF, 2.1 MB)

For more information on other essential lifesaving skills and knowledge, download the softcopy of the Civil Defence Emergency Handbook here.

Fallen Tree Branch

fallen branch 
Fallen Tree Branch - Community Challenge (2020) (English) (PDF, 1 MB)


auntie and uncle need help then how
[Then How?] Auntie and Uncle Need Help, Then How? (English) (JPG, 754 KB)


[Then How?] Cannot See My Smile, Then How? (English) (PDF, 1.6 MB)

[Then How?] Everyone’s Home, Then How? (English) (PDF, 1.2 MB)

[Then How?] Miss My Neighbours, Then How? (English) (PDF, 1.3 MB)

Facebook_Renovating,Then How
[Then How?] Renovating, Then How? (English) (JPG, 1.5 MB)

Facebook_Workout At Home, Then How (1)
[Then How?] Work out at Home, Then How? (English) (JPG, 1.5 MB)

Be Greater - James Chen (2019) (English)

Ben & Bang - Neighbourliness (2018) (English)

Ground Up Movements: The Volunteer Switchboard (2019) (English)

Just an extra chair: Family invites estate cleaner and neighbours to join them for reunion dinner (2019) (English)

Our Daily Heroes - Rhadji from SPF (2020) (English)

Singapore Kindness Movement - Neighbours (2015) (English)

The Pride: 82-year-old Auntie Rose can't imagine life without her neighbours (2019) (English)

The Pride: Not just a community garden (2019) (English)

For more materials and info such as tips on what you can do to be a good neighbour, visit the link here [HDB website].


Clatter n Chatter Infographic3
Clatter & Chatter (English) (JPG, 620 KB)

Infosheet on Noise Regulations in Singapore
Infosheet on Noise Regulations in Singapore (2022) (English) (PDF, 478 KB)
View on web

Play Your Part to Create a Pleasant Neighbourhood (English/Malay/Chinese/Tamil) (PDF, 3.5 MB)


[Then How?] 10:30pm, Then How? (English) (PDF, 13 MB)

Project Volume: Play a part in building a more inclusive society (2019) (English)

Singapore Kindness Movement - Neighbours (2015) (English)

Please click here for a guide on good practices to follow when carrying out building works in landed housing estates, published by BCA and URA.

Pests and Insects

Bees - Community Challenge (2020) (English) (PDF, 3 MB)

Bees Infographic (2019) (English) (JPG, 800 KB)

B-L-O-C-K and S-A-W Brochure (English) (PDF, 1.3 MB)

Download myENV app - A4 (English) (PDF, 151 KB)

Download myENV app - A1 (English) (PDF, 291 KB)

Keep Rats Away (English/Malay/Chinese/Tamil) (PDF, 3.3 MB)

Mosquitoes - Community Challenge (2020) (English) (PDF, 1.8 MB)

B-L-O-C-K - Jingle Lyric Video (2021) (English)

B-L-O-C-K - Stop Dengue with B-L-O-C-K (2021) (English)

Keep your guard up with S-A-W (2022) (English)

Gary's Experience with Dengue (2022) (English)

Bee-informed of these tips when you encounter bees/wasps (2020) (English)

Proper Use of Facilities in HDB Estates

Lift Usage Guide (English) (PNG, 205 KB)

Safe Usage of Escalators
Safe Usage of Escalators (English) (PDF, 1.3 MB)

Safe Use of Escalators (English/Chinese/Malay/Tamil) (PDF, 2.5 MB)

Safe Use of Lifts-thumbnails
Safe Use of Lift (English) (PDF, 849 KB)

Safe Use of Lifts
Safe Use of Lifts (English/Malay/Chinese/Tamil) (PDF, 2.5 MB)

A Letter to those who Matter: Escalator Safety (2017) (English)

A Letter to those who Matter: Lift Safety (2017) (English)

Our Daily Heroes - Teck Eng from BCA (2020) (English)

Responsible Burning of Joss Papers

responsible burning of joss paper and incense sticks during CNY
[Advisory to Residential and Commercial] Responsible Burning of Joss Paper and Incense Sticks/Candles (2022) (English/Chinese) (PDF, 250 KB)

Advisory to TemplesAdvisory to Temples(chi)
[Advisory to Temples] Sharing of Good Jobs Paper and Incense Sticks/Candles Burning Practices Adopted by Temples (2022) (English/Chinese) (PDF)

lets be kind to our environment and neighbours
Be Kind to our Environment and Neighbours When Burning Joss Papers (2022) (English/Chinese) (PNG, 2.9 MB PNG)

Be Kind to our Environment and Neighbours When Burning Joss Papers Wobblers (2022) (English/Chinese)

Be Kind to our Environment and Neighbours When Burning Joss Papers Video (2022) (English/Chinese)

video 2
How Your Ancestors Want To Receive Your Offerings - Our Grandfather Story (2022)

Responsible Use of Bicycles, Personal Mobility Devices & Shared Devices

Checklist for a safer cycling experience
Checklist for a safer cycling experience on paths and roads (2022) (English) (PDF, 3.2 MB)

New Rules and Guidelines for Cyclists and Motorists
New Rules and Guidelines for Cyclists and Motorists (2022) (English) (PDF, 5.4 MB)

QR Code Bike Parking

QR Code Bike Parking Posters (2019) (English/Malay/Chinese/Tamil) (PDF, 833 KB)

Shared Bicycles User Ban Poster

Shared Bicycles User Ban (2019) (English) (PDF, 651 KB)

Tips on how cyclists and motorists can pass
Tips for Safe Passing and Overtaking on Roads (2022) (English) (PDF, 1.9 MB)

Where Active Mobility Devices are Allowed to be Used
Where Active Mobility Devices are Allowed to be Used (2020) (English) (PDF, 537 KB)

Your Guide to Active Mobility
Your Guide to Active Mobility (2021) (English) (PDF, 7.6 MB) 

The Confidence on Wheels programme
(previously known as Safe Riding Programme) is a 45-minute programme that allows active mobility users to gain awareness of their device handling skills, and learn more about the active mobility infrastructure, rules and code of conduct in Singapore. Visit to find out more.

Safe Windows

window safety
Window Safety (2022) (English) (PDF, 1 MB)

Smoking In Prohibited Places


Educational Institution and 5m from its Compound Posters & Banner (English/Malay/Chinese/Tamil) (PDF, 6.7 MB)

No Smoking Zone at Orchard Road Posters & Signages (English/Malay/Chinese/Tamil) (PDF, 3 MB)

Reservoirs and Parks Posters & Banner (English/Malay/Chinese/Tamil) (PDF, 4 MB)

smoking in PP
Smoking - Community Challenge (English) (PDF, 1.8 MB)

Water Leaks

Report Water Leaks
Report Water Leaks (English) (PDF, 1.2 MB)