Download informational materials on various municipal topics below.

Except with the prior written consent of MSO, end-users should not amend the contents of any material that is taken from this online repository.

Reporting of Municipal Issues using the OneService App

OneService Poster (2018) (English) (PDF, 3.2 MB)
Report Water Leaks
Report Water Leaks (English) (PDF, 1.2 MB)


OneService. One App. A Brand New Experience.


Encountering Stray Dogs
Encountering Stray Dogs (2019) (English) (ZIP, 4.8 MB)
Living with Cats
Living With Cats in Your Neighbourhood (2019) (English) (ZIP, 1.3 MB)
Excessive Dog Barking
Excessive Dog Barking (2019) (English) (ZIP, 393 KB)
Be A Considerate Pet Owner
Be A Considerate Pet Owner (2019) (English) (PDF, 374 KB)
Leashing and Muzzling
Leashing and Muzzling (2019) (English) (PDF, 224 KB)
Monitor Lizards
Monitor Lizards (2019) (English) (PDF, 675 KB)
Bats (2019) (English) (PDF, 551 KB)
Civets (2019) (English) (PDF, 446 KB)
Snakes (2019) (English) (PDF, 1.3 MB)
Wild Boars
Wild Boars (2019) (English) (PDF, 446 KB)


Our Daily Heroes - AVA



Asian Koels
Asian Koels (2019) (English) (PDF, 616 KB)
Pigeons (2019) (English) (ZIP, 1.7 MB)
Crows (2019) (English) (PDF, 1.3 MB)


Keep Singapore Clean
Keep Singapore Clean Poster (2016) (English/Malay & Chinese/Tamil) (PDF, 2.3 MB)
Public Toilet Cleanliness
Public Toilet Cleanliness Campaign Posters & Stickers (2019) (English/Malay & Chinese/Tamil) (ZIP, 2 MB) 
Cleaning Up Dog Poo
Cleaning Up Dog Poo Flyer (2019) (English/Chinese/Tamil) (PDF, 2.2MB)


Don't Be A Litter Bug


Tray Return


Our Daily Heroes - NEA


Cluttered Corridors

Guidelines On The Use of Common Areas in HDB Estates
Guidelines on the Use of Common Areas in HDB Estates (2012) (English) (PDF, 1.5 MB)


Fight Dengue (2019) (Chinese/Tamil & English/Malay) (PDF, 1.6 MB)

Proper Use of Facilities in HDB Estates

Lift Usage Guide
Lift Usage Guide (English) (PNG, 205 KB)
Safe Use of Lifts
Safe Use of Lifts (English/Malay & Chinese/Tamil) (PDF, 2.5 MB)
Safe Usage of Escalators
Safe Usage of Escalators (English) (ZIP, 1.3 MB)


A Letter to those who Matter: Lift Safety


A Letter to those who Matter: Escalator Safety

Responsible Use of Bicycles, Personal Mobility Devices & Shared Devices

E-scooter Registration Poster
E-scooter Registration Posters & Brochures (2019) (English/Malay/Chinese/Tamil) (PDF, 5.8 MB)
Safer Together
Safer Together Posters & Brochures (2019) (English/Malay/Chinese/Tamil) (ZIP, 9.1 MB)
QR Code Bike Parking
QR Code Bike Parking Posters (2019) (English/Malay/Chinese/Tamil) (ZIP, 790 KB)
Shared Bicycles User Ban Poster
Shared Bicycles User Ban (2019) (English) (PDF, 651 KB)


Safe Riding Programme - Rules and Code of Conduct for Public Paths


Active Mobility Act: Safer Journeys for All


Registering Your E-scooter Part 1 – Pre-registration Checks


Registering Your E-scooter Part 2 – Registration Process
You can learn about riding safely through the Safe Riding Programme (SRP). This 90-minute program will guide you through an interactive training circuit where you will practise skills to ride safe and learn more about the Active Mobility infrastructure in Singapore. Read more about it here