Download informational materials on various municipal topics below.

Except with the prior written consent of MSO, end-users should not amend the contents of any material that is taken from this online repository.

Reporting of Municipal Issues using the OneService App

OneService
OneService Poster (2018) (English) (PDF, 3.2 MB)
Report Water Leaks
Report Water Leaks (English) (PDF, 1.2 MB)

 

 
OneService. One App. A Brand New Experience.

Birds

Asian Koels
Asian Koels (2019) (English) (PDF, 616 KB)
Pigeons
Pigeons (2019) (English) (ZIP, 1.7 MB)
Crows
Crows (2019) (English) (PDF, 1.3 MB)

Cleanliness

Keep Singapore Clean
Keep Singapore Clean Poster (2016) (English/Malay & Chinese/Tamil) (PDF, 2.3 MB)
Public Toilet Cleanliness
Public Toilet Cleanliness Campaign Posters & Stickers (2019) (English/Malay & Chinese/Tamil) (ZIP, 2 MB) 
Cleaning Up Dog Poo
Cleaning Up Dog Poo Flyer (2019) (English/Chinese/Tamil) (PDF, 2.2MB)

 

 
Don't Be A Litter Bug

 

 
Tray Return

 

 
Michelle from NEA

 

Cluttered Corridors

Guidelines On The Use of Common Areas in HDB Estates
Guidelines on the Use of Common Areas in HDB Estates (2012) (English) (PDF, 1.5 MB)

Community Animals

Encountering Stray Dogs
Encountering Stray Dogs (2019) (English) (ZIP, 4.8 MB)
Living with Cats
Living With Cats in Your Neighbourhood (2019) (English) (ZIP, 1.3 MB)
Excessive Dog Barking
Excessive Dog Barking (2019) (English) (ZIP, 393 KB)

Proper Use of Facilities in HDB Estates

Lift Usage Guide
Lift Usage Guide (English) (PNG, 205 KB)
Safe Use of Lifts
Safe Use of Lifts (English/Malay & Chinese/Tamil) (PDF, 2.5 MB)
Safe Usage of Escalators
Safe Usage of Escalators (English) (ZIP, 1.3 MB)

 

 
A Letter to those who Matter: Lift Safety

 

 
A Letter to those who Matter: Escalator Safety

Responsible Pet Ownership

Cheryl from AVA

 

Be A Considerate Pet Owner
Be A Considerate Pet Owner (2019) (English) (PDF, 374 KB)
Leashing and Muzzling
Leashing and Muzzling (2019) (English) (PDF, 224 KB)

Responsible Use of Bicycles, Personal Mobility Devices & Shared Devices

E-scooter Registration Poster
E-scooter Registration Posters & Brochures (2019) (English/Malay/Chinese/Tamil) (PDF, 5.8 MB)
Safer Together
Safer Together Posters & Brochures (2019) (English/Malay/Chinese/Tamil) (ZIP, 9.1 MB)
QR Code Bike Parking
QR Code Bike Parking Posters (2019) (English/Malay/Chinese/Tamil) (ZIP, 790 KB)
Shared Bicycles User Ban Poster
Shared Bicycles User Ban (2019) (English) (PDF, 651 KB)

 

 
Safe Riding Programme - Rules and Code of Conduct for Public Paths

 

 
Active Mobility Act: Safer Journeys for All

 

 
Registering Your E-scooter Part 1 – Pre-registration Checks

 

 
Registering Your E-scooter Part 2 – Registration Process
You can learn about riding safely through the Safe Riding Programme (SRP). This 90-minute program will guide you through an interactive training circuit where you will practise skills to ride safe and learn more about the Active Mobility infrastructure in Singapore. Read more about it here

Wildlife

Monitor Lizards
Monitor Lizards (2019) (English) (PDF, 675 KB)
Bats
Bats (2019) (English) (PDF, 551 KB)
Civets
Civets (2019) (English) (PDF, 446 KB)
Snakes
Snakes (2019) (English) (PDF, 1.3 MB)
Wild Boars
Wild Boars (2019) (English) (PDF, 446 KB)