Ms Thiruselve Govindarajoo
Corporate Services Section, Corporate Development Division, URA
In Ms Thiruselve Govindarajoo’s 26 years of service in URA, she had amassed as many as 189 customer compliments praising her for the high level of helpfulness, responsiveness and attentiveness in her service. During a corporate URA event where external guests were invited, Ms Thiruselve saved the day when she immediately activated the standby sound system after realising that the sound system provided by the contractor had failed at the critical moment – only a few minutes before the Guest-of-Honour arrived. Her action was so quick that many guests did not even realise that there was a problem with the sound system, and the organiser was very appreciative of her swift response.